Ophthalmology virtual assistants
Cherry Assistant places vetted, HIPAA-trained virtual assistants who handle scribing, scheduling, and back-office work for ophthalmology and optometry practices - so clinicians stay focused on slit-lamp time.
Overview
Ophthalmology practices move at high volume: short visits, dense imaging workflows, dilated waits, and a steady stream of pre- and post-op patients. The administrative load adds up fast. Cherry Assistant places a dedicated virtual assistant who learns your specific workflow, your EMR, and your patient flow - and stays.
Most VA agencies rotate their team or run a shared call center. You'll talk to a new voice every week, your workflow never sticks, and PHI handling lives somewhere you can't audit. Cherry Assistant places one dedicated, HIPAA-trained person inside your practice with documented EMR experience.
What you get
Cherry Assistant trains every healthcare VA on HIPAA before they touch a chart or schedule. Signed BAAs are available on managed-hire plans, and our onboarding covers PHI handling, minimum-necessary access, and audit-trail discipline.
Charts, encounter notes, prior-auth requests, refill queues, lab follow-ups - your VA owns the documentation work that pulls clinicians out of the room. We've staffed inside Athena, eClinicalWorks, DrChrono, SimplePractice, Practice Fusion, Kareo, Jane, Epic, and Cerner.
You get the same vetted person every day. They learn your workflow, your patients' names, your front desk's rhythm. No pooled call-center model, no handoffs, no relearning the chart.
Ophthalmology workflow
Specialty-specific work patterns, not a generic checklist. Your VA learns these on day one.
Cataract, LASIK, and YAG follow-up sequencing, with biometric measurement reminders and post-op visit cadence.
OCT, visual field, fundus photography, and topography coordination so workups are ready before the doctor walks in.
Frame and lens orders, contact-lens trial follow-up, and supplier communication.
Medical (Medicare, commercial) and vision (VSP, EyeMed, Davis) benefits checked before the visit, not after.
EMR coverage
Cherry Assistant has staffed across the EMRs that ophthalmology practices actually use. New-EMR onboarding adds about a week before the VA is live.
Patient touchpoints
Every touchpoint below is recurring work - exactly the kind that justifies a dedicated VA rather than a contractor.
Healthcare VA roles
Real-time charting in your EMR during patient encounters so clinicians finish notes at the visit, not at midnight.
Front-desk coverage that schedules, screens, and warm-transfers patients without missing a call.
Back-office throughput on the work that sits between patient care and the practice running - billing follow-up, referrals, supplies, and ops.
Frequently asked
Yes. We've staffed inside Nextech, RevolutionEHR, ModMed EMA, Compulink, and Eyefinity. New EMR onboarding adds about a week of training before the VA is live.
Yes. Most ophthalmology practices bill both medical insurance and vision plans, and our administrative VAs are trained to run benefits checks against both before each visit.
Other healthcare verticals
Mental Health VA · HIPAA-trained
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See the page →Next step
Tell us your specialty, EMR, and the work that's pulling your clinicians out of the room. We'll send a vetted shortlist in about two weeks.
3 easy steps to hire offshore talent from Cherry Assistant.
Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.
We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.
Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.
Flexible hiring models
Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.
Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.
Best for
Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.
You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.
Best for
Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.
Option 1: Managed Hire
Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.
10 hours per week of vetted offshore talent.
$597/mo
Perfect for steady support
Pause or cancel anytime. No hidden fees.
20 hours per week of vetted offshore talent.
$897/mo
Perfect for core workflows
Pause or cancel anytime. No hidden fees.
40 hours per week of vetted offshore talent.
$1,697/mo
Perfect for workflow ownership
Pause or cancel anytime. No hidden fees.
Real role examples for the current Associate tier.