Dental virtual assistants
Cherry Assistant places dedicated, HIPAA-trained virtual dental assistants for general dentistry, orthodontic, and pediatric practices - built for the recall cadence, the insurance verification load, and the treatment-plan presentation work dental offices actually run.
Overview
Dental practices live on recall. A patient who doesn't come back for six months is a patient who quietly leaves the practice. Cherry Assistant places a dedicated VA who runs the recall outreach, verifies insurance before the visit, and follows up on outstanding treatment plans - so the chair stays full and the revenue stays predictable.
We staff dental practices specifically. Our VAs work in Dentrix, Eaglesoft, Open Dental, and Curve Dental. They know the difference between a D1110 prophy and a D4341 scaling, how to verify dental insurance benefits, and how to present a treatment plan for patient acceptance.
What you get
Cherry Assistant trains every healthcare VA on HIPAA before they touch a chart or schedule. Signed BAAs are available on managed-hire plans, and our onboarding covers PHI handling, minimum-necessary access, and audit-trail discipline.
Charts, encounter notes, prior-auth requests, refill queues, lab follow-ups - your VA owns the documentation work that pulls clinicians out of the room. We've staffed inside Athena, eClinicalWorks, DrChrono, SimplePractice, Practice Fusion, Kareo, Jane, Epic, and Cerner.
You get the same vetted person every day. They learn your workflow, your patients' names, your front desk's rhythm. No pooled call-center model, no handoffs, no relearning the chart.
Dental workflow
Specialty-specific work patterns, not a generic checklist. Your VA learns these on day one.
Six-month hygiene recall, overdue recall outreach, and reactivation campaigns for patients who haven't been seen in 18+ months.
Pre-visit benefits checks for every patient - coverage, frequency, downgrades, and out-of-network status confirmed before the appointment.
Outreach for unaccepted treatment plans, scheduling, and presenting financing options.
Inbound inquiry response, intake, and same-week scheduling for new patients.
EMR coverage
Cherry Assistant has staffed across the EMRs that dental practices actually use. New-EMR onboarding adds about a week before the VA is live.
Patient touchpoints
Every touchpoint below is recurring work - exactly the kind that justifies a dedicated VA rather than a contractor.
Healthcare VA roles
Real-time charting in your EMR during patient encounters so clinicians finish notes at the visit, not at midnight.
Front-desk coverage that schedules, screens, and warm-transfers patients without missing a call.
Back-office throughput on the work that sits between patient care and the practice running - billing follow-up, referrals, supplies, and ops.
Frequently asked
Yes. Insurance verification is the single highest-leverage administrative task in a dental practice - our VAs are trained to run it for every patient on the schedule, and to chase down anything unclear before the visit.
Yes. We staff general, orthodontic, and pediatric dental practices. Ortho VAs run the treatment-series recall (typically every 4 - 6 weeks) and pediatric VAs are trained on parent-communication workflows specifically.
Other healthcare verticals
Ophthalmology VA · HIPAA-trained
See the page →Mental Health VA · HIPAA-trained
See the page →Internal Medicine VA · HIPAA-trained
See the page →Dermatology VA · HIPAA-trained
See the page →Podiatry VA · HIPAA-trained
See the page →Holistic Health VA · HIPAA-trained
See the page →Functional Medicine VA · HIPAA-trained
See the page →Primary Care VA · HIPAA-trained
See the page →Doctor's Office VA · HIPAA-trained
See the page →Chiropractic VA · HIPAA-trained
See the page →Medical Aesthetics VA · HIPAA-trained
See the page →Next step
Tell us your specialty, EMR, and the work that's pulling your clinicians out of the room. We'll send a vetted shortlist in about two weeks.
3 easy steps to hire offshore talent from Cherry Assistant.
Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.
We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.
Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.
Flexible hiring models
Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.
Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.
Best for
Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.
You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.
Best for
Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.
Option 1: Managed Hire
Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.
10 hours per week of vetted offshore talent.
$597/mo
Perfect for steady support
Pause or cancel anytime. No hidden fees.
20 hours per week of vetted offshore talent.
$897/mo
Perfect for core workflows
Pause or cancel anytime. No hidden fees.
40 hours per week of vetted offshore talent.
$1,697/mo
Perfect for workflow ownership
Pause or cancel anytime. No hidden fees.
Real role examples for the current Associate tier.