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HIPAA CompliantEMR-TrainedDedicated VA

Healthcare virtual assistants

HIPAA-compliant virtual assistants for medical practices.

Cherry Assistant places virtual medical scribes, receptionists, and administrative assistants for ophthalmology, mental health, internal medicine, dermatology, podiatry, holistic, functional medicine, primary care, doctor's offices, chiropractic, medical aesthetics, and dental practices. EMR-trained. Dedicated VA, not a rotating team.

What you get

Built for medical practices - not generic VA work.

Healthcare virtual assistants only work if compliance, EMR fluency, and continuity are non-negotiable from day one. Cherry Assistant treats them that way.

Compliance

HIPAA-compliant from day one

Cherry Assistant trains every healthcare VA on HIPAA before they touch a chart or schedule. Signed BAAs are available on managed-hire plans, and our onboarding covers PHI handling, minimum-necessary access, and audit-trail discipline.

Workflow

Handles EMR management and documentation

Charts, encounter notes, prior-auth requests, refill queues, lab follow-ups - your VA owns the documentation work that pulls clinicians out of the room. We've staffed inside Athena, eClinicalWorks, DrChrono, SimplePractice, Practice Fusion, Kareo, Jane, Epic, and Cerner.

Continuity

A dedicated VA - not a rotating team

You get the same vetted person every day. They learn your workflow, your patients' names, your front desk's rhythm. No pooled call-center model, no handoffs, no relearning the chart.

Healthcare VA roles

Three roles, one dedicated person - or build a small team.

Most solo and small-group practices start with one dedicated VA who covers multiple roles. Mid-size and group practices split across two or three.

Virtual Medical Scribe

Real-time charting in your EMR during patient encounters so clinicians finish notes at the visit, not at midnight.

  • Live documentation during in-person or telehealth visits
  • ROS, HPI, assessment, and plan templated to your style
  • Coding support (ICD-10, CPT, E/M leveling)
  • Reduces after-hours charting load

Virtual Medical Receptionist

Front-desk coverage that schedules, screens, and warm-transfers patients without missing a call.

  • Inbound and outbound patient scheduling
  • Insurance verification and benefits checks
  • New-patient intake and forms collection
  • Appointment reminders and no-show recovery

Virtual Administrative Assistant

Back-office throughput on the work that sits between patient care and the practice running - billing follow-up, referrals, supplies, and ops.

  • Prior authorizations and referral coordination
  • Insurance claim follow-up and denials work
  • Inbox, calendar, and provider task triage
  • Light reporting, scheduling reports, vendor coordination

Client Stories

Trusted by Business Owners Like You

Hear what Cherry Assistant clients have to say about working with our remote virtual assistants and offshore talent from South Africa and the Philippines.

Wall of Love

Frequently asked

Common questions before you hire a healthcare VA.

If your question is more specific to your specialty, the specialty pages above answer it in more depth - or book a meeting and we'll walk through it directly.

Are your virtual assistants HIPAA compliant?

Yes. Every Cherry Assistant healthcare VA completes HIPAA training before client work, signs a confidentiality agreement, and works on locked, audited devices. Signed BAAs are available on managed-hire plans.

Can your VAs work inside our EMR?

Yes. We've staffed inside Athena, eClinicalWorks, Epic, Cerner, DrChrono, SimplePractice, TherapyNotes, Jane, Practice Better, ModMed, Nextech, Dentrix, Eaglesoft, Open Dental, ChiroTouch, TRAKnet, and most major specialty EMRs. New-EMR onboarding adds about a week before the VA is live.

Will I get a dedicated VA or a rotating team?

A dedicated VA. You get the same vetted person every day - not a call-center pool. They learn your workflow, your patients, and your front-desk rhythm. Continuity is the model.

How long does it take to hire a healthcare VA?

Most healthcare engagements move from kickoff to a vetted shortlist in about two weeks. We screen for clinical-setting experience, English fluency, EMR-platform familiarity, and HIPAA training before you interview.

What does it cost?

Managed-hire plans start at $597/month for 10 hours per week (Entry tier), $897/month for 20 hours, and $1,697/month for 40 hours. Senior-tier and specialist roles (RN-experienced scribes, biller-trained admins) sit at a higher band - book a meeting to scope.

Next step

Scope a HIPAA-compliant VA for your practice.

Tell us your specialty, EMR, and the work that's pulling your clinicians out of the room. We'll send a vetted shortlist in about two weeks.

See for yourself

Meet a Cherry Assistant

Our virtual assistants speak fluent English, are college-educated, and have 5+ years experience in your industry and role.

  • Fluent communication and strong timezone overlap
  • College-educated talent with real operator experience
  • Vetted for recurring work, not one-off task fulfillment
Book a Meeting
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Vee

South Africa

Customer Service / Executive Assistant

How Does It Work?

3 easy steps to hire offshore talent from Cherry Assistant.

1. Discovery Call

Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.

2. Intensive Vetting

We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.

3. Kick Off

Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.

Flexible hiring models

Two ways to hire through Cherry Assistant.

Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.

Option 1: Managed Staffing (Monthly Subscription)

Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.

Best for

Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.

See managed pricing

Option 2: Direct Hire (One-Time Placement Fee)

You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.

Best for

Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.

Learn direct placement

Option 1: Managed Hire

Managed Staffing (Monthly Subscription) Pricing

Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.

Quarter Time

10 hours per week of vetted offshore talent.

$597/mo

Perfect for steady support

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Half Time

20 hours per week of vetted offshore talent.

$897/mo

Perfect for core workflows

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Full Time

40 hours per week of vetted offshore talent.

$1,697/mo

Perfect for workflow ownership

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Custom personality testing and matching.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
Get Started

Pause or cancel anytime. No hidden fees.

Example Roles

Real role examples for the current Associate tier.

Executive Assistant
Customer Support Specialist
Bookkeeper
Real Estate Virtual Assistant
Client Onboarding Specialist
Project Coordinator
Sales Development Representative
Social Media Manager
CRM Specialist