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Industry hiring guide

Hire a Virtual Assistant for Hospitality

Delegate menu planning, reservation management, and customer service tasks to VAs, enhancing efficiency and guest satisfaction in your food and hospitality business.

Food & Hospitality
5example use cases
3task groups covered
SA + PHcore sourcing markets

Industry context

Streamline Your Food & Hospitality Operations with Cherry Assistant

Leverage our skilled VAs to handle menu planning, reservations, and customer service, allowing you to focus on delivering exceptional dining experiences and growing your business.

How Cherry Assistant helps

Our expert virtual assistants excel in managing reservations, updating menus, and responding to customer inquiries, ensuring a smooth dining experience for your guests.

From coordinating special events and handling dietary requests to managing online reviews and social media presence, our VAs help elevate your establishment's reputation and customer satisfaction.

By entrusting these crucial tasks to Cherry Assistant, you free up valuable time to focus on culinary innovation, staff training, and strategic growth initiatives that set your food and hospitality business apart from the competition.

Client Stories

Trusted by Business Owners Like You

Hear what Cherry Assistant clients have to say about working with our remote virtual assistants and offshore talent from South Africa and the Philippines.

Wall of Love

Task coverage

Example work Cherry Assistant handles for Food & Hospitality.

Use these examples to pressure-test where a recurring offshore hire can take work off the founder, manager, or internal operations team.

Reservation Management

  • Managing online and phone bookings through multiple platforms
  • Optimizing table allocation to maximize seating capacity
  • Handling special requests, VIP guests, and dietary requirements
  • Sending confirmation emails and reminder messages to guests
  • Managing waitlists and handling cancellations efficiently

Vendor Coordination

  • Sourcing and vetting quality food suppliers and service providers
  • Negotiating pricing, delivery schedules, and contract terms
  • Managing purchase orders and tracking deliveries
  • Resolving supply issues and coordinating last-minute substitutions
  • Maintaining vendor relationships and performance records
  • Coordinating special orders for events and seasonal menus

Guest Feedback Analysis

  • Collecting and organizing feedback from multiple platforms (Google, Yelp, TripAdvisor)
  • Identifying recurring themes and pain points in customer comments
  • Creating detailed reports with actionable insights for management
  • Tracking sentiment trends and satisfaction metrics over time
  • Drafting personalized response templates for guest reviews

Next step

Talk through the role mix before you hire for Food & Hospitality.

If you know the industry but want help deciding the role, support lane, and market fit, Cherry Assistant can map the shortlist with you.

See for yourself

Meet a Cherry Assistant

Our virtual assistants speak fluent English, are college-educated, and have 5+ years experience in your industry and role.

  • Fluent communication and strong timezone overlap
  • College-educated talent with real operator experience
  • Vetted for recurring work, not one-off task fulfillment
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Vee

South Africa

Customer Service / Executive Assistant

How Does It Work?

3 easy steps to hire offshore talent from Cherry Assistant.

1. Discovery Call

Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.

2. Intensive Vetting

We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.

3. Kick Off

Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.

Flexible hiring models

Two ways to hire through Cherry Assistant.

Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.

Option 1: Managed Staffing (Monthly Subscription)

Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.

Best for

Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.

See managed pricing

Option 2: Direct Hire (One-Time Placement Fee)

You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.

Best for

Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.

Learn direct placement

Option 1: Managed Hire

Managed Staffing (Monthly Subscription) Pricing

Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.

Quarter Time

10 hours per week of vetted offshore talent.

$597/mo

Perfect for steady support

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Half Time

20 hours per week of vetted offshore talent.

$897/mo

Perfect for core workflows

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Full Time

40 hours per week of vetted offshore talent.

$1,697/mo

Perfect for workflow ownership

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Custom personality testing and matching.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
Get Started

Pause or cancel anytime. No hidden fees.

Example Roles

Real role examples for the current Associate tier.

Executive Assistant
Customer Support Specialist
Bookkeeper
Real Estate Virtual Assistant
Client Onboarding Specialist
Project Coordinator
Sales Development Representative
Social Media Manager
CRM Specialist

Frequently Asked Questions

Get clear answers before you commit.

Not seeing what you are looking for? Read our full FAQ.

Cherry Assistant is an offshore staffing and recruiting agency based in the US. We help businesses in the US and the UK hire global remote talent in South Africa and the Philippines.

We can find an equivalent person in South Africa or the Philippines for just about any remote role in the US.

A virtual assistant is a general term for an offshore professional who provides administrative, technical, or creative assistance to clients remotely.

All virtual assistants are remote workers, but not all remote workers are virtual assistants. Virtual assistants usually fill support roles.

Most clients are matched with a virtual assistant in about one to two weeks. We handle sourcing, vetting, and onboarding.

No long-term contract is required. You can work month-to-month and pause or stop any time.