Hire a Virtual Assistant for SaaS Companies

Give your SaaS business an edge with virtual assistants who handle support, sales, and admin. Free up your team for core work while VAs keep customers happy and systems running.

Why Choose Cherry Assistants for SaaS Companies

Cherry Assistants support SaaS teams by handling customer support, lead follow-up, and operational tasks to help your company grow faster without extra overhead.

Our virtual assistants are experienced in the fast-paced SaaS world. They respond to support tickets, qualify inbound leads, assist with onboarding, and manage CRM data. Familiar with SaaS platforms, they adapt to your workflow and tech stack quickly.

Data security and user privacy are top priorities for our team. Assistants follow strict protocols for handling sensitive information and ensure compliance with software industry standards.

Scale your team up or down as needed, whether for a product launch, user migration, or ongoing support. Cherry Assistants gives SaaS founders flexible, reliable help so you can focus on growth and product innovation.

Trusted by Business Owners Like You

Hear what Cherry Assistant clients have to say about working with our remote virtual assistants and offshore talent from South Africa and the Philippines.

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Trevor Sookraj

Divisional

"We've been able to cut expenses on employees and contractors by more than 60%"

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Jessie Lizak

Reveting

"Helping scale Whiskey Winsday and focus on bringing in revenue"

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Billy Howel

Owex Labs

"My inbox has been at zero and I'm booking new clients"

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Michael Haeri

Major Maids Home Cleaning

"I've been able to take myself out of the day to day business"

Types of Roles for Every SaaS Use Case

Example Roles

Personal Assistant

Executive Assistant

Virtual Assistant

Research Analyst

Lead Generation Specialist

Example Roles

Social Media Analyst

Social Media Manager

Social Media Content Creator

Content Strategist

Example Roles

Market Research Analyst

Executive Assistant

Personal Assistant

Family Assistant

Household Manager

Example Roles

SOP Specialist

Market Research Analyst

Administrative Assistant

Client Onboarding Specialist

Example Roles

Customer Support Representative

Website Content Management

Order Processing Specialist

Example Roles

Competitive Research Analyst

SEO Specialist

Market Research Analyst

Website Content Management

Example Tasks That Our SaaS Assistant Handles

Business Development Support

  • Researching potential clients and identifying new business opportunities
  • Building and maintaining prospect lists and lead databases
  • Setting up and coordinating sales meetings and follow-ups
  • Creating and customizing sales proposals and presentations
  • Managing and updating CRM systems with client interactions
  • Conducting competitive analysis and market research
  • Monitoring industry trends and preparing business intelligence reports

Appointment Scheduling

  • Managing client scheduling across multiple practitioners or services
  • Sending appointment confirmations and personalized reminders
  • Handling rescheduling and cancellations with care and professionalism
  • Optimizing your calendar to maximize client appointments and minimize gaps
  • Coordinating between wellness platforms and scheduling software

Calendar & Meeting Coordination

  • Managing complex executive calendars and scheduling conflicts
  • Coordinating meetings across multiple time zones and stakeholders
  • Preparing and distributing meeting agendas, materials, and follow-ups
  • Setting up virtual meeting spaces with proper technical requirements
  • Sending timely reminders and confirmations to all participants

CRM Management

  • Managing your sales pipeline and tracking deal progress
  • Creating automated follow-up sequences to nurture leads
  • Generating detailed reports and analytics on sales performance
  • Setting up custom CRM workflows tailored to your business needs
  • Segmenting contacts for targeted marketing campaigns
  • Integrating your CRM with other business tools and platforms

Client Onboarding

  • Collecting and verifying KYC (Know Your Customer) documentation
  • Setting up client accounts in financial management systems
  • Processing compliance paperwork and regulatory requirements
  • Coordinating welcome packages and initial client meetings
  • Managing risk assessment questionnaires and client preferences

User Feedback Collection

  • Designing and distributing user feedback surveys and questionnaires
  • Conducting user interviews and organizing focus groups
  • Analyzing app store reviews and social media mentions
  • Creating comprehensive reports highlighting key user insights
  • Tracking feature requests and prioritizing product improvements
  • Setting up and managing user testing sessions

Our Mission

We help business owners increase profits by hiring overseas talent. Save costs, scale your operations, and free your time. Our offshore talent are sourced from South Africa and the Philippines using the most intense vetting process.

SEE FOR YOURSELF

Meet a Cherry Assistant

Our virtual assistants speak fluent English,
are college-educated, and have 5+ years experience
in your industry and role.

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Vee

South Africa

Customer Service / Executive Assistant

How Does It Work?

3 easy steps to hire offshore talent from Cherry Assistant.

1. Discovery Call

Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate. Don't know what you're looking for? That's okay, we can help guide you through your current processes and find points of delegation.

2. Intensive Vetting

We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through: multiple interviews with Cherry Assistant, WiFi & device compatibility checks, personality tests, reference & background checks, and demo task evaluations before presenting them to you as a candidate.

3. Kick Off

You'll meet your final 2-3 candidates and decide who you vibe with the best. Cherry Assistant does pre-training, scheduled onboarding & kick off, handles logistics, and guides you through the onboarding process for the first month.

Transparent & Simple Pricing.

Explore different pricing for Standard & Senior Virtual Assistants.

Starter VA Plan

10 hours per week of vetted talent.

$497/m
Start Hiring

Perfect for light support needs

10 hours per week of vetted offshore talent.
Fluent English & college educated
3-5+ years of professional experience
Sourcing, vetting, and onboarding support.
Access to our SOP library.

Pause or cancel anytime. No hidden fees.

Part-Time VA Plan

20 hours per week of vetted talent.

$797/m
Start Hiring

Perfect for offloading recurring tasks

20 hours per week of vetted offshore talent.
Fluent English & college educated
3-5+ years of professional experience
Sourcing, vetting, and onboarding support.
Access to our SOP library.

Pause or cancel anytime. No hidden fees.

Full-Time VA Plan

40 hours per week of vetted talent.

$1497/m
Start Hiring

Perfect for delegating entire workflows

40 hours per week of vetted offshore talent.
Fluent English & college educated
3-5+ years of professional experience
Custom personality tests
Sourcing, vetting, and onboarding support.
Access to our SOP library.

Pause or cancel anytime. No hidden fees.

Part-Time Strategic VA

20 hours / week of senior-level talent.

$1997/m
Start Hiring

Perfect for early-stage executives

20 hours per week of senior-level talent.
10+ years of professional experience
Sourcing, vetting, and onboarding support
Access to our SOP library.

Pause or cancel anytime. No hidden fees.

Full-Time Strategic VA

40 hours / week of senior-level talent.

$2997/m
Start Hiring

Perfect for hiring a strategic operator

40 hours per week of senior-level talent.
10+ years of experience in senior roles.
Unlimited onboarding & coaching.
Access to premium SOP templates.
24/7 priority support from Cherry Assistant.
Includes case study spotlight (opt-in).

Pause or cancel anytime. No hidden fees.

Enterprise Hiring

Volume hiring & time based discounts.

Custom
Talk to Sales

Perfect for hiring in bulk to scale a team

Hire 3-50+ offshore team members at once
Mix of essential and strategic VA options
Custom onboarding flows and SOPs
Dedicated Account Manager
Volume based discounts and pricing
Includes case study spotlight (opt-in).

Contract required for volume hiring.

ALTERNATIVE OPTION

Hire Directly

Don't need our help with management and onboarding?
Hire directly and pay a one-time headhunting fee to bring them onto
your team directly without management from Cherry Assistant.

Frequently Asked Questions

Not seeing what you're looking for? 
Read our full comprehensive FAQ.

What is Cherry Assistant?

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Cherry Assistant is an offshore staffing and recruiting agency based in the US. We help businesses in the US and the UK hire global remote talent in South Africa and the Philippines. Our hires speak great English, are college educated, and have in depth experience and skills relevant to your role. We offer bulk discounts for multiple hires, have the capacity to develop dedicated call centers, and work with single placements.

What roles does Cherry Assistant source?

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We can find an equivalent person in South Africa or the Philippines for just about any remote role in the US. Our most common roles are Executive Assistants, Sales Development Representatives, Receptionists, General Virtual Assistants, Customer Support Representatives, Appointment Setters, Social Media Managers, and Graphic Designers. If you have a specialized hiring need, we can fill it. Contact us here to discuss your hiring needs.

What is a Virtual Assistant?

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A virtual assistant is general term for an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.

What's the difference between a Virtual Assistant and a remote worker?

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A virtual assistant is a type of remote worker who usually handles administrative, operational, or support tasks for businesses from a different location. Common tasks include inbox management, scheduling, research, customer service, and social media. Most virtual assistants work as independent contractors.

A remote worker is anyone who works outside a company’s office. This can include developers, designers, marketers, salespeople, and many other roles. They might be full-time employees or freelancers.

In short, all virtual assistants are remote workers, but not all remote workers are virtual assistants. Virtual assistants usually fill support roles, while remote workers can cover a wide range of positions, including leadership roles.

How long does it take to start with Cherry Assistant?

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Most clients are matched with a virtual assistant in about one to two weeks. We handle the sourcing, vetting, and onboarding, so you just tell us what you need and we get things moving quickly. If you have a unique request or need someone extra specialized, it might take a little longer, but we always keep you in the loop.

Why wouldn't I just hire a full time assistant myself?

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You could, but hiring on your own takes a ton of time and energy. You have to post jobs, sift through hundreds of resumes, interview candidates, and then figure out payroll, compliance, and benefits. With Cherry Assistant, you skip all the hassle and get a fully-vetted, experienced assistant who’s ready to go. Plus, you can scale up or down as your needs change, without any long-term commitments.

Is there a minimum commitment with Cherry Assistant?

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Nope, there’s no long-term contract required. You can work with us month-to-month and pause or stop anytime. We want to keep things flexible so you only pay for what you need.

How do I assign work to my virtual assistant?

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Assigning work is simple. Most clients use email, chat, or task management tools like Asana or Trello. Just let your assistant know what you need done, set priorities, and they’ll handle the rest. If you’re not sure how to set up the workflow, we’ll help you get started and make sure it fits your style.