These Terms and Conditions form a legally binding agreement between you and Cherry Assistant. By accessing or using our website and its content (as defined below) found at www.cherryassistant.com (the “Site”), you agree to abide by these Terms.
Welcome to Cherry Assistant. These Terms of Service (“Terms”) govern your access to and use of our website, platform, and services (collectively, the “Services”) provided by Cherry Assistants (“we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Services.
1.1 Agreement to Terms. By using our Services, you represent and warrant that you have read, understood, and agree to be bound by these Terms, including any additional terms and policies referenced herein.
1.2 Modifications. We reserve the right to modify these Terms at any time. Your continued use of our Services after any changes signifies your acceptance of the updated Terms. We encourage you to review these Terms periodically.
2.1 Our Platform. Cherry Assistant offers a platform designed to connect businesses with pre-vetted virtual assistants who provide a range of support services including administrative support, customer service, data management, marketing, and more.
2.2 Service Scope. Our Services include the matching, onboarding, and management support of virtual assistants for your business needs. We are not directly responsible for the performance of any individual virtual assistant; rather, we facilitate the connection and provide tools to support successful engagements.
3.1 Eligibility. You must be at least 18 years of age and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.
3.2 Account Registration. In order to access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.1 Fees. Access to certain features of our Services may require payment of fees as described on our website or within our platform. All fees are subject to change upon notice to you.
4.2 Billing. You authorize us to charge your chosen payment method for any fees incurred in connection with your use of our Services. Payments are due in advance unless otherwise agreed in writing.
4.3 Refunds. Refunds, if any, will be provided in accordance with our Refund Policy, which is incorporated herein by reference.
5.1 Your Obligations. You agree to use the Services in accordance with all applicable laws and these Terms. You are responsible for all content you post or transmit through our platform and for ensuring that your actions do not violate any rights of third parties.
5.2 Prohibited Conduct. You agree not to:
Engage in any fraudulent, abusive, or harmful activities.
Attempt to gain unauthorized access to our systems or other users’ accounts.
Use the Services for any unlawful or unauthorized purpose.
Interfere with or disrupt the integrity or performance of the Services.
6.1 Ownership. All content, logos, trademarks, and other intellectual property displayed on the Services are the property of Cherry Assistants or its licensors and are protected by applicable intellectual property laws.
6.2 License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes only.
7.1 Disclaimer of Warranties. The Services are provided “as is” and “as available” without any warranties of any kind, whether express or implied. We do not guarantee that the Services will be error-free or uninterrupted.
7.2 Limitation of Liability. To the fullest extent permitted by law, Cherry Assistants shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the Services, even if we have been advised of the possibility of such damages.
7.3 No Warranty for Third-Party Services. We are not responsible for any third-party content or services that may be accessed through our Services.
You agree to indemnify, defend, and hold harmless Cherry Assistants, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any rights of another.
9.1 Termination by You. You may terminate your account at any time by following the instructions provided on our website or by contacting us directly.
9.2 Termination by Us. We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
9.3 Effect of Termination. Upon termination, all licenses and other rights granted to you under these Terms will immediately cease.
10.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of laws principles.
10.2 Dispute Resolution. Any disputes arising out of or related to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of [Insert Arbitration Association], and the decision of the arbitrator(s) shall be final and binding.
11.1 Entire Agreement. These Terms, along with any policies or guidelines referenced herein, constitute the entire agreement between you and Cherry Assistants regarding your use of the Services.
11.2 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
11.3 Waiver. No waiver of any term or condition of these Terms will be deemed a further or continuing waiver of such term or condition.
11.4 Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign or transfer these Terms at our discretion.