Virtual Assistant For Healthcare Providers

Patient Scheduling Coordinator

Hire a Patient Scheduling Coordinator through Cherry Assistant to optimize your patient management with efficient appointment scheduling and proactive reminders. Our remote experts manage booking requests, confirm appointments, and handle follow-ups to reduce no-shows and maintain a well-organized calendar. They coordinate with healthcare providers to ensure availability aligns with patient needs and clinic capacity. Patient Scheduling Coordinators use electronic health record (EHR) systems and scheduling software such as Epic, Cerner, Athenahealth, or practice management tools to manage appointments accurately. They send timely notifications via phone, email, or SMS to keep patients informed and prepared for their visits, enhancing patient satisfaction and clinic efficiency. Outsourcing patient scheduling to Cherry Assistant saves you up to 80 percent on staffing costs while providing reliable support that keeps your practice running smoothly and your patients engaged and punctual.

Medical Records Specialist

Hire a Medical Records Specialist through Cherry Assistant to ensure your healthcare documentation is accurate, organized, and compliant with all relevant regulations. Our remote experts expertly manage patient charts, update records, and maintain filing systems that prioritize accessibility and confidentiality. They handle tasks such as record digitization, coding verification, and organizing medical histories, lab results, treatment plans, and billing information. Medical Records Specialists use electronic health record (EHR) systems such as Epic, Cerner, Meditech, or Athenahealth to manage data securely and efficiently. They ensure compliance with HIPAA and other healthcare privacy standards, safeguarding sensitive patient information while enabling healthcare providers to access critical data when needed. By outsourcing medical records management to Cherry Assistant, you save up to 80 percent on staffing costs while maintaining a reliable, compliant system that supports quality patient care and smooth healthcare operations.

Insurance Verification Specialist

Hire an Insurance Verification Specialist through Cherry Assistant to expertly navigate healthcare systems and validate patient insurance coverage. Our remote experts confirm patient eligibility, verify benefits, and obtain necessary pre-authorizations to ensure services are covered under the correct plans. They meticulously maintain detailed records and process insurance claims accurately to maximize reimbursements while minimizing claim denials. Insurance Verification Specialists follow up on delayed payments, communicate with insurance providers, and resolve discrepancies to streamline the billing process for both healthcare providers and patients. They use industry-standard software such as Availity, Epic, Cerner, or other practice management and electronic health record (EHR) systems to track patient coverage and claims status. Outsourcing insurance verification to Cherry Assistant saves you up to 80 percent on staffing costs while reducing financial risk and improving your practice’s revenue cycle efficiency through accurate and timely insurance processing.