Doctor's Office virtual assistants
Cherry Assistant places dedicated, HIPAA-trained VAs for solo physicians and small-group practices - front-desk coverage, scribing, and back-office work without the W-2 cost of a full-time admin hire.
Overview
Solo and small-group practices can't justify a full-time front-desk plus a scribe plus a biller - but they need all three. Cherry Assistant places a single dedicated VA who covers multiple roles, or builds a small offshore team that runs the practice's administrative side end-to-end at a fraction of domestic cost.
We staff solo and small-group offices specifically. The dedicated-VA model works because the practice is small enough that one trained person can hold the workflow - call coverage, scheduling, intake, scribing, and billing follow-up - without context-switching across patients.
What you get
Cherry Assistant trains every healthcare VA on HIPAA before they touch a chart or schedule. Signed BAAs are available on managed-hire plans, and our onboarding covers PHI handling, minimum-necessary access, and audit-trail discipline.
Charts, encounter notes, prior-auth requests, refill queues, lab follow-ups - your VA owns the documentation work that pulls clinicians out of the room. We've staffed inside Athena, eClinicalWorks, DrChrono, SimplePractice, Practice Fusion, Kareo, Jane, Epic, and Cerner.
You get the same vetted person every day. They learn your workflow, your patients' names, your front desk's rhythm. No pooled call-center model, no handoffs, no relearning the chart.
Doctor's Office workflow
Specialty-specific work patterns, not a generic checklist. Your VA learns these on day one.
Inbound calls, scheduling, insurance verification, intake, and patient communication.
Live charting during in-person or telehealth visits so the physician finishes notes at checkout.
Charge entry, claim follow-up, denials work, and patient billing questions.
Supplies, vendor coordination, payroll inputs, and the small-business admin work that lands on the physician otherwise.
EMR coverage
Cherry Assistant has staffed across the EMRs that doctor's office practices actually use. New-EMR onboarding adds about a week before the VA is live.
Patient touchpoints
Every touchpoint below is recurring work - exactly the kind that justifies a dedicated VA rather than a contractor.
Healthcare VA roles
Real-time charting in your EMR during patient encounters so clinicians finish notes at the visit, not at midnight.
Front-desk coverage that schedules, screens, and warm-transfers patients without missing a call.
Back-office throughput on the work that sits between patient care and the practice running - billing follow-up, referrals, supplies, and ops.
Frequently asked
Yes. That's the most common pattern we staff for solo physicians - one dedicated VA running scheduling, intake, scribing, and back-office support. Larger group practices usually split those roles across two or three VAs.
Yes. Our managed-hire plans start at $597/month for 10 hours per week. For a solo doctor, that's roughly the cost of two days of a domestic admin hire - covering call answer, scheduling, and intake.
Other healthcare verticals
Ophthalmology VA · HIPAA-trained
See the page →Mental Health VA · HIPAA-trained
See the page →Internal Medicine VA · HIPAA-trained
See the page →Dermatology VA · HIPAA-trained
See the page →Podiatry VA · HIPAA-trained
See the page →Holistic Health VA · HIPAA-trained
See the page →Functional Medicine VA · HIPAA-trained
See the page →Primary Care VA · HIPAA-trained
See the page →Chiropractic VA · HIPAA-trained
See the page →Medical Aesthetics VA · HIPAA-trained
See the page →Dental VA · HIPAA-trained
See the page →Next step
Tell us your specialty, EMR, and the work that's pulling your clinicians out of the room. We'll send a vetted shortlist in about two weeks.
3 easy steps to hire offshore talent from Cherry Assistant.
Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.
We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.
Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.
Flexible hiring models
Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.
Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.
Best for
Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.
You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.
Best for
Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.
Option 1: Managed Hire
Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.
10 hours per week of vetted offshore talent.
$597/mo
Perfect for steady support
Pause or cancel anytime. No hidden fees.
20 hours per week of vetted offshore talent.
$897/mo
Perfect for core workflows
Pause or cancel anytime. No hidden fees.
40 hours per week of vetted offshore talent.
$1,697/mo
Perfect for workflow ownership
Pause or cancel anytime. No hidden fees.
Real role examples for the current Associate tier.