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HIPAA CompliantEMR-TrainedDedicated VA

Functional Medicine virtual assistants

Virtual assistants for functional medicine practices.

Cherry Assistant places dedicated, HIPAA-trained VAs for functional medicine - built for 60- to 90-minute initial visits, specialty lab interpretation workflow, membership billing, and the patient-coaching cadence functional medicine runs on.

Overview

Why functional medicine practices hire through Cherry.

Functional medicine has the longest patient relationship in primary care: hour-long visits, multi-test specialty lab panels, supplement protocols, and a coaching rhythm that runs between visits. Cherry Assistant places a dedicated VA who learns your protocols, your labs, and your patients - because rotating teams break this model immediately.

We staff functional medicine practices specifically. Our VAs are trained on Practice Better, ChARM Health, Cerbo, and the major specialty labs. They know what a DUTCH cortisol pattern looks like in a chart, why a GI-MAP retake matters, and how to sequence a NutrEval follow-up - so they handle the workflow, not just the calendar.

What you get

Built for medical practices - not generic VA work.

Compliance

HIPAA-compliant from day one

Cherry Assistant trains every healthcare VA on HIPAA before they touch a chart or schedule. Signed BAAs are available on managed-hire plans, and our onboarding covers PHI handling, minimum-necessary access, and audit-trail discipline.

Workflow

Handles EMR management and documentation

Charts, encounter notes, prior-auth requests, refill queues, lab follow-ups - your VA owns the documentation work that pulls clinicians out of the room. We've staffed inside Athena, eClinicalWorks, DrChrono, SimplePractice, Practice Fusion, Kareo, Jane, Epic, and Cerner.

Continuity

A dedicated VA - not a rotating team

You get the same vetted person every day. They learn your workflow, your patients' names, your front desk's rhythm. No pooled call-center model, no handoffs, no relearning the chart.

Functional Medicine workflow

What a functional medicine VA owns.

Specialty-specific work patterns, not a generic checklist. Your VA learns these on day one.

Long-form intake processing

Functional medicine intake forms (60-page initial questionnaires), food journals, timeline narratives - collected, organized, and chart-ready before the first visit.

Specialty lab order and tracking

DUTCH, GI-MAP, NutrEval, Cyrex, Mosaic - order placement, kit shipment confirmation, patient instruction, and result follow-up.

Supplement protocol delivery

Fullscript and Wellevate protocols sent, patient education delivered, refill cadence managed.

Membership and package management

Membership renewals, package billing, and the long-cycle patient relationship work that defines functional medicine.

EMR coverage

We work inside your functional medicine EMR.

Cherry Assistant has staffed across the EMRs that functional medicine practices actually use. New-EMR onboarding adds about a week before the VA is live.

  • Practice Better
  • ChARM Health
  • Cerbo
  • Jane
  • Fullscript

Patient touchpoints

Where the VA shows up for your patients.

Every touchpoint below is recurring work - exactly the kind that justifies a dedicated VA rather than a contractor.

  • Pre-visit intake collection (60+ page forms)
  • Lab kit shipment and instruction
  • Result delivery and prep for review visit
  • Coaching-call cadence between visits

Healthcare VA roles

Three roles, one dedicated person - or build a small team.

Virtual Medical Scribe

Real-time charting in your EMR during patient encounters so clinicians finish notes at the visit, not at midnight.

  • Live documentation during in-person or telehealth visits
  • ROS, HPI, assessment, and plan templated to your style
  • Coding support (ICD-10, CPT, E/M leveling)
  • Reduces after-hours charting load

Virtual Medical Receptionist

Front-desk coverage that schedules, screens, and warm-transfers patients without missing a call.

  • Inbound and outbound patient scheduling
  • Insurance verification and benefits checks
  • New-patient intake and forms collection
  • Appointment reminders and no-show recovery

Virtual Administrative Assistant

Back-office throughput on the work that sits between patient care and the practice running - billing follow-up, referrals, supplies, and ops.

  • Prior authorizations and referral coordination
  • Insurance claim follow-up and denials work
  • Inbox, calendar, and provider task triage
  • Light reporting, scheduling reports, vendor coordination

Frequently asked

Functional Medicine VA - answered.

Can your VAs handle 60-page functional medicine intake forms?

Yes. Long-form intake processing is one of the highest-leverage tasks we run for functional medicine practices. The VA collects, follows up on gaps, and chart-summarizes before your initial visit.

Do your VAs know DUTCH, GI-MAP, and other functional labs?

Yes. We train VAs specifically on the specialty lab catalog functional medicine uses - order placement, patient kit instructions, results tracking, and prep for the result-review visit.

Next step

Scope a HIPAA-compliant VA for your functional medicine practice.

Tell us your specialty, EMR, and the work that's pulling your clinicians out of the room. We'll send a vetted shortlist in about two weeks.

How Does It Work?

3 easy steps to hire offshore talent from Cherry Assistant.

1. Discovery Call

Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.

2. Intensive Vetting

We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.

3. Kick Off

Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.

Flexible hiring models

Two ways to hire through Cherry Assistant.

Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.

Option 1: Managed Staffing (Monthly Subscription)

Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.

Best for

Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.

See managed pricing

Option 2: Direct Hire (One-Time Placement Fee)

You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.

Best for

Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.

Learn direct placement

Option 1: Managed Hire

Managed Staffing (Monthly Subscription) Pricing

Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.

Quarter Time

10 hours per week of vetted offshore talent.

$597/mo

Perfect for steady support

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Half Time

20 hours per week of vetted offshore talent.

$897/mo

Perfect for core workflows

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Full Time

40 hours per week of vetted offshore talent.

$1,697/mo

Perfect for workflow ownership

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Custom personality testing and matching.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
Get Started

Pause or cancel anytime. No hidden fees.

Example Roles

Real role examples for the current Associate tier.

Executive Assistant
Customer Support Specialist
Bookkeeper
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Client Onboarding Specialist
Project Coordinator
Sales Development Representative
Social Media Manager
CRM Specialist