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HIPAA CompliantEMR-TrainedDedicated VA

Holistic Health virtual assistants

Virtual assistants for holistic and integrative health practices.

Cherry Assistant places dedicated, HIPAA-trained VAs for holistic, naturopathic, and integrative practices - built for the cash-pay model, the longer intake, and the patient-relationship work holistic care actually requires.

Overview

Why holistic health practices hire through Cherry.

Holistic practices don't run like insurance-based clinics. The intake is longer, the patient relationship is deeper, the billing is cash-pay or hybrid, and the supplement and lab side adds an entire vertical of work. Cherry Assistant places a dedicated VA who fits that model - patient and detail-oriented rather than throughput-focused.

Our VAs are trained for the holistic model specifically: concierge-style scheduling, longer intake forms, supplement ordering, and the kind of patient communication that builds the practice through referral and retention rather than insurance volume.

What you get

Built for medical practices - not generic VA work.

Compliance

HIPAA-compliant from day one

Cherry Assistant trains every healthcare VA on HIPAA before they touch a chart or schedule. Signed BAAs are available on managed-hire plans, and our onboarding covers PHI handling, minimum-necessary access, and audit-trail discipline.

Workflow

Handles EMR management and documentation

Charts, encounter notes, prior-auth requests, refill queues, lab follow-ups - your VA owns the documentation work that pulls clinicians out of the room. We've staffed inside Athena, eClinicalWorks, DrChrono, SimplePractice, Practice Fusion, Kareo, Jane, Epic, and Cerner.

Continuity

A dedicated VA - not a rotating team

You get the same vetted person every day. They learn your workflow, your patients' names, your front desk's rhythm. No pooled call-center model, no handoffs, no relearning the chart.

Holistic Health workflow

What a holistic health VA owns.

Specialty-specific work patterns, not a generic checklist. Your VA learns these on day one.

Concierge intake and onboarding

Long-form intake forms, food-and-symptom journals, and welcome sequences that prep the patient for a longer first visit.

Supplement and lab workflow

Fullscript, Wellevate, and specialty lab (DUTCH, GI-MAP, GPL) order tracking and patient education delivery.

Cash-pay billing and superbills

Membership billing, package management, and superbill generation for patients filing on their own.

Retention and recall outreach

Quarterly check-ins, lab re-testing reminders, and educational content delivery between visits.

EMR coverage

We work inside your holistic health EMR.

Cherry Assistant has staffed across the EMRs that holistic health practices actually use. New-EMR onboarding adds about a week before the VA is live.

  • Practice Better
  • Jane
  • Fullscript
  • Wellevate
  • ChARM Health

Patient touchpoints

Where the VA shows up for your patients.

Every touchpoint below is recurring work - exactly the kind that justifies a dedicated VA rather than a contractor.

  • Membership renewal and onboarding
  • Supplement protocol delivery
  • Lab re-test scheduling
  • Educational content and resource sharing

Healthcare VA roles

Three roles, one dedicated person - or build a small team.

Virtual Medical Scribe

Real-time charting in your EMR during patient encounters so clinicians finish notes at the visit, not at midnight.

  • Live documentation during in-person or telehealth visits
  • ROS, HPI, assessment, and plan templated to your style
  • Coding support (ICD-10, CPT, E/M leveling)
  • Reduces after-hours charting load

Virtual Medical Receptionist

Front-desk coverage that schedules, screens, and warm-transfers patients without missing a call.

  • Inbound and outbound patient scheduling
  • Insurance verification and benefits checks
  • New-patient intake and forms collection
  • Appointment reminders and no-show recovery

Virtual Administrative Assistant

Back-office throughput on the work that sits between patient care and the practice running - billing follow-up, referrals, supplies, and ops.

  • Prior authorizations and referral coordination
  • Insurance claim follow-up and denials work
  • Inbox, calendar, and provider task triage
  • Light reporting, scheduling reports, vendor coordination

Frequently asked

Holistic Health VA - answered.

Do your VAs understand cash-pay and membership-model practices?

Yes. We staff holistic and concierge-model practices regularly. Our VAs are trained to run membership billing, package tracking, and patient communication without forcing the practice into an insurance-style workflow.

Can a VA handle supplement and lab workflow?

Yes. Our VAs work in Fullscript, Wellevate, and specialty lab portals daily - managing patient orders, status follow-up, and result delivery.

Next step

Scope a HIPAA-compliant VA for your holistic health practice.

Tell us your specialty, EMR, and the work that's pulling your clinicians out of the room. We'll send a vetted shortlist in about two weeks.

How Does It Work?

3 easy steps to hire offshore talent from Cherry Assistant.

1. Discovery Call

Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate.

2. Intensive Vetting

We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through interviews, reference checks, and practical evaluations.

3. Kick Off

Meet your final candidates, choose the best fit, and we support onboarding and execution through the first month.

Flexible hiring models

Two ways to hire through Cherry Assistant.

Options for all types of companies. Choose between monthly subscription where Cherry Assistant manages payroll and retention or a direct placement where you onboard talent directly.

Option 1: Managed Staffing (Monthly Subscription)

Cherry Assistant recruits and manages the candidate, but you still work with them directly. By having Cherry Assistant retain talent, you get support on retention. Cherry Assistant manages hires using our internal time trackers, check-ins, in-house software, and white-glove onboarding.

Best for

Best for companies that want to outsource payroll, management, legal, taxes, and employment headaches to Cherry Assistant.

See managed pricing

Option 2: Direct Hire (One-Time Placement Fee)

You pay a single one-time fee. Cherry searches, screens, vets, and shortlists talent, then your team hires and onboards the candidate directly. You receive the same level of recruiting and vetting as you would with a managed service.

Best for

Best for companies that want recruiting help but prefer to own talent directly and handle payroll themselves.

Learn direct placement

Option 1: Managed Hire

Managed Staffing (Monthly Subscription) Pricing

Select a tab to view monthly subscription pricing based on experience level. These are what you can expect for most roles, but for some specialist roles like video editors, designers, and technical operators, pricing may vary.

Quarter Time

10 hours per week of vetted offshore talent.

$597/mo

Perfect for steady support

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Half Time

20 hours per week of vetted offshore talent.

$897/mo

Perfect for core workflows

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
  • Reliable independent support with light oversight.
Get Started

Pause or cancel anytime. No hidden fees.

Full Time

40 hours per week of vetted offshore talent.

$1,697/mo

Perfect for workflow ownership

  • Fluent English and college educated.
  • 2-4 years of professional experience.
  • Custom personality testing and matching.
  • Sourcing, vetting, and onboarding support.
  • Access to our SOP library.
Get Started

Pause or cancel anytime. No hidden fees.

Example Roles

Real role examples for the current Associate tier.

Executive Assistant
Customer Support Specialist
Bookkeeper
Real Estate Virtual Assistant
Client Onboarding Specialist
Project Coordinator
Sales Development Representative
Social Media Manager
CRM Specialist