Voice Response QA Specialists test and improve your automated phone systems and voice assistants. They check for clear communication, identify friction points, and recommend changes that make every interaction smooth and natural. With expert attention to detail, they help your brand deliver a professional, user-friendly experience across all voice platforms.
3 easy steps to hire offshore talent from Cherry Assistant.
Our expert recruiters chat with you to understand your business and hiring needs to hire the perfect candidate. Don't know what you're looking for? That's okay, we can help guide you through your current processes and find points of delegation.
We only hire the top 1% candidate out of thousands of candidates for each job. Every candidate goes through: multiple interviews with Cherry Assistant, WiFi & device compatibility checks, personality tests, reference & background checks, and demo task evaluations before presenting them to you as a candidate.
You'll meet your final 2-3 candidates and decide who you vibe with the best. Cherry Assistant does pre-training, scheduled onboarding & kick off, handles logistics, and guides you through the onboarding process for the first month.
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Read our full comprehensive FAQ.
Cherry Assistant is an offshore staffing and recruiting agency based in the US. We help businesses in the US and the UK hire global remote talent in South Africa and the Philippines. Our hires speak great English, are college educated, and have in depth experience and skills relevant to your role. We offer bulk discounts for multiple hires, have the capacity to develop dedicated call centers, and work with single placements.
We can find an equivalent person in South Africa or the Philippines for just about any remote role in the US. Our most common roles are Executive Assistants, Sales Development Representatives, Receptionists, General Virtual Assistants, Customer Support Representatives, Appointment Setters, Social Media Managers, and Graphic Designers. If you have a specialized hiring need, we can fill it. Contact us here to discuss your hiring needs.
A virtual assistant is general term for an offshore professional who provides administrative, technical, or creative assistance to clients remotely. They are cost-effective alternatives to full-time employees and can be hired for both short-term and long-term tasks.
A virtual assistant is a type of remote worker who usually handles administrative, operational, or support tasks for businesses from a different location. Common tasks include inbox management, scheduling, research, customer service, and social media. Most virtual assistants work as independent contractors.
A remote worker is anyone who works outside a company’s office. This can include developers, designers, marketers, salespeople, and many other roles. They might be full-time employees or freelancers.
In short, all virtual assistants are remote workers, but not all remote workers are virtual assistants. Virtual assistants usually fill support roles, while remote workers can cover a wide range of positions, including leadership roles.
Most clients are matched with a virtual assistant in about one to two weeks. We handle the sourcing, vetting, and onboarding, so you just tell us what you need and we get things moving quickly. If you have a unique request or need someone extra specialized, it might take a little longer, but we always keep you in the loop.
You could, but hiring on your own takes a ton of time and energy. You have to post jobs, sift through hundreds of resumes, interview candidates, and then figure out payroll, compliance, and benefits. With Cherry Assistant, you skip all the hassle and get a fully-vetted, experienced assistant who’s ready to go. Plus, you can scale up or down as your needs change, without any long-term commitments.
Nope, there’s no long-term contract required. You can work with us month-to-month and pause or stop anytime. We want to keep things flexible so you only pay for what you need.
Assigning work is simple. Most clients use email, chat, or task management tools like Asana or Trello. Just let your assistant know what you need done, set priorities, and they’ll handle the rest. If you’re not sure how to set up the workflow, we’ll help you get started and make sure it fits your style.
