Job Description
What this role covers
We are hiring a Workshop Operations & Marketing Coordinator for a coaching and training company in the Professional Services industry. This is a Full-Time remote role for a US-based client. The role is focused on end-to-end coordination of external, in-person workshops and practice operations, with consistent LinkedIn promotion and light bookkeeping. The ideal candidate is someone who is a proactive, detail-obsessed critical thinker, and a systems-driven professional capable of seamlessly managing business operations, client experiences, and national workshop marketing/logistics while anticipating the owner's needs.
Key Responsibilities:
Plan and coordinate external, in-person workshops (multi-city): source and secure venues, manage AV and catering, negotiate with vendors, oversee run-of-show, timelines, budgets, and checklists
Manage attendee lifecycle: registrations, confirmations, participant communications, pre/post-event surveys, and feedback tracking
Coordinate materials and logistics: order/ship workbooks and supplies, track inventory, and ensure on-time delivery
Provide founder/executive support: calendar and inbox management, meeting prep, slide/materials creation, and action-item follow-ups
Maintain CRM data hygiene, pipelines, and stakeholder communications; generate status reports and SOPs
Execute daily LinkedIn promotion: draft posts using AI tools, create simple Canva graphics, schedule/post, engage in comments, and manage targeted connections
Perform light bookkeeping in QuickBooks Online: invoice prep, expense categorization, basic reconciliations; liaise with accountant as needed
Conduct post-event reviews and implement process improvements to drive efficiency and attendee satisfaction
Required Qualifications:
3+ years of operations and external event/workshop coordination with hands-on vendor and venue management
2+ years event and operations marketing experience (familiarity with event metrics/ROI reporting is a plus)
Previous experience handling basic invoicing, expense tracking, and client billing procedures.
Proven track record managing calendars, client communications, and end-to-end logistics with minimal oversight
Exceptional written and verbal English communication; strong attention to detail and follow-through
High ownership mindset with the ability to anticipate needs, make decisions, and solve problems proactively
Preferred Qualifications:
Experience in consulting/coaching, professional training, or similar client-facing environments
Experience working in a blended role such as Event Coordinator, Operations Manager, Practice Manager, or similar.
Familiarity with invoice management and basic expense tracking (QuickBooks or similar)
Basic design skills in Canva and exposure to email marketing or registration tools
Required Skills & Tools:
Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides)
monday.com or similar CRM/project management platform
QuickBooks or similar invoicing/expense tools
Design & Content tools (Canva, LinkedIn, etc.)
Schedule & Pay:
Full-Time position; Monday–Friday, either 8:00am–5:00pm EST or 9:00am–6:00pm. EST
Fully remote role for a US-based client
Pay ranges from ZAR 19 000 - ZAR 25 000 per month
Includes training, growth potential, and the opportunity to develop long-term with the client
System Requirements:
Internet speed of at least 20 Mbps upload and download
Computer with a 2.4 GHz processor or higher
8 GB of RAM or higher
Windows 10 or newer, or Mac OS X 10.10 or newer
HD 720p webcam
Headset with microphone
Benefits:
Competitive pay rates
Consistent hours and predictable workload
Fully remote work with long-term potential
Direct collaboration with the Founder/Coach, making a real impact
Supportive and inclusive work environment
Opportunity to grow alongside a national workshop program and consulting practice
If you are a solutions-oriented executor who thrives in autonomy, possesses a high sense of urgency, and wants to act as a true strategic right hand rather than a traditional paper-pusher, we want to hear from you. Apply today to help shape and scale our growing practice!