Operations Assistant

We are hiring an Operations Assistant in the motor industry to support the day-to-day sales and operational functions of a growing business, with additional responsibility for social media content and creative support.

This is a part-time remote role for a US-based client, focused primarily on supporting digital sales, customer communication, administrative processes, and general business operations. The ideal candidate is organized, proactive, and comfortable communicating with customers through text, phone, and email, while also having the creative skills to support short-form video content and social media when needed.

The role is a great fit for someone with a sales or operations background who also has strong social media and content creation skills, rather than a traditional social media specialist. You'll help keep sales and administrative processes moving while supporting the client's online presence.

Key Responsibilities

Operations & Administrative Support

• Assist with basic administrative tasks such as submitting warranty claims, invoicing, documentation, and data entry

• Support digital sales by responding the client primary through text but also calls and emails.

• Support internal communication and scheduling when required

• Help maintain organized digital files and content libraries

• Provide occasional executive support (calendar, inbox, coordination) as needed

Social Media & Video Content

• Create, edit, and publish short-form video content (Reels, TikToks, YouTube Shorts) tailored to the motor industry

• Develop engaging content for Facebook, Instagram, TikTok, and emerging platforms

• Transform raw footage into polished, high-performing videos using CapCut, Adobe Premiere Pro, or similar tools

• Stay up to date with social media trends, sounds, and formats to maximize reach and engagement

• Support planning and managing a content calendar, ensuring consistent and strategic posting

• Write compelling captions, hooks, and calls-to-action to drive engagement and conversions

Required Qualifications

• 2–3 years of Demonstrated success creating Reels, TikToks, and YouTube Shorts that drive engagement.

• Strong working knowledge of CapCut, Adobe Premiere Pro (or similar), and Canva for creating high-quality content.

• Comfortable handling operational tasks such as customer communication, invoicing, documentation, scheduling, and data entry while managing multiple priorities.

• Strong written and verbal English, a customer-first mindset, attention to detail, and the ability to work independently in a remote environment.

Preferred Qualifications

• Experience in the motor industry or automotive content creation

• Familiarity with content performance analytics and optimization

• Experience supporting digital marketing campaigns (Meta Ads, etc.)

• Basic understanding of branding and storytelling for social media

Required Skills & Tools

• CRM tools (GoHighLevel or similar)

• ShopMonkey (similar store management software)

• CapCut / Adobe Premiere Pro (video editing)

• Canva / Adobe Illustrator (graphic design)

• Social media platforms (Instagram, TikTok, Facebook)

• Google Workspace

Schedule & Pay

• Part-time position; 9am – 1pm PST (U.S timezone)

• Fully remote role for a US-based company

• Pay ranges from R7,000 – R8,000 per month

• Annual raises, performance bonuses, and paid holidays

System Requirements

• Internet speed of at least 20 Mbps

• Computer with 2.4 GHz processor or higher

• 8 GB RAM or higher

• Windows 10+ or Mac OS X 10.10+

• HD webcam and headset with microphone

Benefits

• Competitive pay

• Remote work flexibility

• No commute

• Long-term client relationships

• Career growth opportunities

• Stable hours and consistent workload

• Supportive and collaborative team environment