Operations & Digital Content Assistant

We are hiring a Operations & Digital Content Assistant for a growing small-business contractor in the Construction & Remodeling industry. This is a Part-Time-to-Full-Time remote role for a California, USA based client.

The role is focused on end-to-end administrative support for construction projects, including estimates, proposals, invoicing, change orders, scheduling, cost tracking, and organizing project documentation - plus light content posting. The ideal candidate is detail-oriented, proactive, construction-savvy, an excellent communicator, and comfortable working US Pacific Time hours.

Key Responsibilities:

• Prepare, edit, and format estimates and proposals based on project scope and inputs from the field

• Handle paperwork and submission of fleet account invoices online, ensuring accuracy and compliance (estimates, invoicing, A/R, change orders, customer comms, scheduling, follow-ups, post-job follow-ups (customer satisfaction sign-offs)

• Draft, process, and log change orders; ensure scope, pricing, and approvals are captured accurately

• Coordinate customer communications (calls, texts, emails) for scheduling, confirmations, and updates

• Conduct post-job follow-ups and manage customer satisfaction sign-offs/documentation

• Track project costs, budgets, and vendor/subcontractor invoices in spreadsheets/CRM

• Maintain organized digital files and folders (e.g., Google Drive) and standardize document templates

• Enter, update, and maintain records, pipelines, and tasks in the CRM (GoHighLevel)

• Support light marketing tasks: posting photos/videos, organizing media, and basic website updates

• Assist with digital marketing campaigns (Google Ads, Meta Ads, SEO testing, newsletters)

• Create and schedule engaging content for Facebook, Instagram, LinkedIn, and other relevant platforms

• Collaborate with the owner/leadership to improve SOPs, streamline workflows, and maintain accurate reports

• Design and manage graphics and posts using Adobe and Canva

• Manage relationships with influencers, and community networks to expand brand visibility

• Provide direct executive support, including calendar management, inbox organization, meeting coordination, and document preparation

Required Qualifications:

• 2+ years of administrative/operations experience; exposure to construction, remodeling, or trades

• 2+ years of hands-on experience preparing estimates/proposals, invoices, and change orders

• 2+ years of experience in social media management, digital marketing, or brand account management.

• 2+ years experience using Canva, Adobe and CapCut for image and video content creation

• Strong customer communication skills with clear, neutral spoken and written English

• Proven ability to track costs, manage spreadsheets, and maintain organized project files

• High attention to detail, follow-through, and ability to meet deadlines in a fast-moving environment

Preferred Qualifications:

• Prior experience supporting residential or light commercial remodeling/ADU projects

• Familiarity with time-tracking and screen-tracking tools (e.g., Hubstaff) and VoIP phone systems

• Experience posting to social media or organizing photo/video assets; basic content editing is a plus

Required Skills & Tools:

• GoHighLevel (CRM) or similar pipeline/task management tools

• Google Workspace (Docs, Sheets, Drive) with strong spreadsheet skills

• E-sign and PDF tools (e.g., DocuSign, Adobe Acrobat, or equivalent)

Schedule & Pay:

• Part-Time-to-Full-Time position; Part-time to start (20 hours/week) with core collaboration during 8:00 AM–4:30 PM Pacific Time (Mon–Fri), potential to scale to Full-Time based on performance and business needs

• Fully remote role for a California, USA based client

• Pay range: R7,000 - R10,000 per/month

• Includes onboarding support, SOP development assistance, and growth potential into a broader role

System Requirements:

• Internet speed of at least 20 Mbps upload and download

• Computer with a 2.4 GHz processor or higher

• 8 GB of RAM or higher

• Windows 10 or newer, or Mac OS X 10.10 or newer

• HD 720p webcam

• Headset with microphone

Benefits:

• Competitive pay rates

• Consistent hours and predictable workload

• Fully remote work with long-term potential

• Direct collaboration with the client’s leadership team, making a real impact

• Supportive and inclusive work environment

• Opportunity to grow alongside a dynamic construction contractor

If you’re highly organized, construction-savvy, and excited about blending operations with creative digital support, we’d love to hear from you. This is an opportunity to work directly with a growing contractor, play a key role in streamlining projects, and help elevate a brand during an exciting growth phase.