Candidate Engagement Specialist

We are hiring a Candidate Engagement Specialist for a fast-growing U.S.-based company operating in the workforce engagement space. This is a full-time remote role designed for someone who is highly articulate, confident on camera, and experienced in structured, high-quality candidate and client-facing conversations.

This role is ideal for individuals from backgrounds such as customer success, sales, talent acquisition, support, training, hospitality, communications, or other service-driven environments where professionalism, clarity, and presence are key. You will lead structured live conversations and ensure every interaction reflects a consistent, high-quality candidate experience.

Key Responsibilities:

· Conduct structured live conversations with individuals via video and/or phone

· Guide interactions using predefined frameworks while maintaining natural flow and rapport

· Ensure every conversation is handled with professionalism, clarity, and consistency

· Ask structured questions to understand background, experience, and alignment

· Capture detailed and accurate notes in internal systems (ATS or CRM)

· Represent the company as a professional, client-facing brand representative

· Maintain composure and engagement across back-to-back scheduled interactions

· Ensure a smooth and positive experience for every participant

Required Qualifications:

· 2-4+ years in client-facing or people-facing roles (talent acquisition, customer success, sales, online teaching, hospitality, communications, or similar)

· Strong verbal communication skills with a clear, professional tone

· Strong interpersonal intelligence and ability to build rapport quickly

· Comfortable speaking on camera and engaging in structured conversations

· Strong active listening and ability to follow conversational frameworks

·High attention to detail and accuracy in documentation

· Ability to work in a structured, time-sensitive environment

· Based in South Africa and available for US business hours (Mon–Fri)

Preferred Qualifications:

· Experience in talent acquisition, training, onboarding, or customer experience roles

· Exposure to CRM or structured workflow tools

Required Skills & Tools:

· Phone / VoIP calling systems

· Zoom (or similar video conferencing tools)

· CRM platforms for logging, tracking, and updating live conversations

· Email and calendar tools (e.g. Gmail, Outlook, Calendly) for managing scheduling, follow-ups, and coordination where required

· Fast, accurate typing skills for real-time note-taking during or immediately after live conversations

Schedule & Pay:

· Full-time position; US business hours (8am–5pm EST/CST/PST depending on assignment)

· Fully remote role for a U.S.-based company

· Pay ranges from R15,000 – R18,000 per month

Includes:

· Weekly performance incentives (up to +50% additional earnings)

· Stable income and consistent hours

· Annual review and progression opportunities

System Requirements:

· 20 Mbps+ internet speed

· 2.4 GHz processor or higher

· 8 GB RAM or higher

· Windows 10+ or macOS 10.10+

· HD webcam (720p minimum)

· Noise-cancelling headset

Benefits:

· Fully remote, stable full-time role

· US-based operational exposure

· No commute and full location flexibility

· Consistent client interaction and structured workflows

· Long-term engagement and career development potential

· Supportive and structured working environment

If you are someone who thrives in structured conversations, enjoys engaging with people professionally, and takes pride in delivering clear, high-quality communication experiences, we’d love to hear from you.