Job Description
What this role covers
We are hiring a Logistics Coordinator for a startup company in the international trade industry. This is a full-time remote role for a Florida, USA-based company. This role is ideal for someone who is detail-oriented, proactive, and excited to take ownership in building systems and processes in a fast-paced, international startup environment.
Key Responsibilities:
Admin:
Manage export documentation and compliance paperwork
Follow up with freight forwarders and logistics partners
Organize and maintain digital filing systems for international shipments
Operations:
Coordinate between buyers and suppliers
Track shipment statuses and delivery timelines
Manage vendor/supplier communications
Customer Service:
Respond to buyer inquiries
Provide order updates and shipping information
Handle basic troubleshooting for delivery issues
Sales Support:
Conduct initial outreach to establish new trade relationships
Follow up on leads and inquiries
Marketing:
Update product images and content on the website (non-technical)
Required Qualifications:
2+ years in international operations, logistics, export/import coordination, or a similar role
Familiarity with shipping documentation (commercial invoices, packing lists, etc.)
Proven experience managing email communication and digital files
Professional-level English fluency and excellent written communication
Ability to self-manage and work independently across time zones
Preferred Qualifications:
Experience working in international trade or export businesses
Exposure to European markets and customs processes
Prior involvement in startup or small business environments
Familiarity with basic CRM tools or website content editors
European language skills (a plus but not required)
Required Skills & Tools:
Email and calendar management platforms (e.g., Gmail, Outlook)
Document preparation and file storage systems (e.g., Google Drive)
Spreadsheet software (e.g., Excel or Google Sheets)
Communication tools for international coordination (e.g., Zoom, WhatsApp)
Basic CMS for updating website content/images
Schedule & Pay:
Full-time position; standard 9am–5pm EST hours
This is a fully remote job for a US Based company
Pay ranges from R14 000 to R16 000 ZAR/month
Annual raises, performance bonuses, paid holidays, and PTO included
System Requirements:
Internet speed of at least 20 Mbps
Computer with a 2.4 GHz processor or higher
8 GB of RAM or higher
Windows 10 or newer, or Mac OS X 10.10 or newer
HD 720p webcam
Headset with a microphone
Benefits:
Competitive pay rates
The company provides a US phone number and business email address
Consistent hours and pay
Enjoy the flexibility of working remotely, from home or any location of your choice
Eliminating commute time
Consistent work with the same clients, fostering long-term professional relationships
If you're an organized, resourceful professional with a passion for global logistics and international trade, we’d love to hear from you.