CHERRY ASSISTANT JOBS

Remote Client Experience & Executive Assistant

Remote role for Cherry Assistant through Cherry Assistant.

PART TIMEEurope, Middle East, and Africa (EMEA)20 hrs/weekR7 100 - R8 500

Job Description

What this role covers

We are hiring a Remote Client Experience & Executive Assistant for a premium salon and specialist hair clinic in the Luxury Beauty & Wellness industry. This is a part-time remote role for a London based company. This role is ideal for someone who possesses a premium communication style, strong sales awareness, and experience in luxury service coordination.

Key Responsibilities:

  • Client Experience & Booking: Manage bookings via SalonIQ, handle WhatsApp and email enquiries, and guide clients toward the correct services and appointments.

  • Diary Optimization: Drive rebookings, support consultation scheduling for the hair & scalp clinic, and recommend services and treatments confidently.

  • Sales-Led Booking: Convert enquiries into confirmed appointments, encourage upgrades (treatments, services, consultations), and ensure no missed leads.

  • Executive / CEO Support: Provide light diary support for the CEO, assist with organization and follow-ups, and maintain structure across inboxes and client flow.

Required Qualifications:

  • Previous experience in a salon, clinic, or luxury service reception role.

  • Strong sales awareness with a proven ability to convert enquiries into bookings.

  • Excellent written and spoken English (high standard essential) with a calm, premium tone.

  • Highly organized, reliable, and comfortable with client-facing communication.

Preferred Qualifications:

  • Prior experience specifically using SalonIQ software.

  • Experience supporting high-level executives or business owners in a boutique environment.

Required Skills & Tools:

  • SalonIQ (Booking Management)

  • WhatsApp Business / Email Management

  • Google Workspace / Microsoft Office (for CEO support tasks)

Schedule & Pay:

  • Part-time position; 20 hours per week in the BST time zone.

  • This is a fully remote job for a London, UK based company.

  • Pay ranges from R7 100 - R8 500, depending on experience and skill.

  • Annual raises, bonuses, confirmed holidays PTO.

System Requirements:

  • Internet speed of at least 20 Mbps.

  • Computer with a 2.4 GHz processor or higher.

  • 8 GB of RAM or higher.

  • Windows 10 or newer, or Mac OS X 10.10 or newer.

  • HD 720p webcam.

  • Headset with a microphone.

Benefits:

  • Competitive pay rates.

  • Enjoy the flexibility of working remotely, from home or any location of your choice.

  • Eliminating commute time.

  • Consistent work with the same clients, fostering long-term professional relationships.

  • Opportunities for career advancement, dependent on the client.

  • Stable work hours and consistent pay.

  • A supportive and inclusive work environment that values diversity and individual growth.

If you are a poised, organized professional with a passion for the luxury beauty industry and a knack for seamless coordination, we would love to hear from you. Join our premier team to help us deliver an exceptional experience to our elite clientele. Apply today to become a vital part of our growing business!