Job Description
What this role covers
We are hiring a Media Operations & Post-Production Assistant (Real Estate) to support a growing real estate photography and videography business based in Australia. This is a fully remote role focused on administrative support, client communication, scheduling coordination, subcontractor management, and post-production quality control.
The ideal candidate is highly organized, detail-oriented, proactive, and comfortable working in a fast-paced creative environment. This role requires strong communication skills, excellent attention to detail, and a solid understanding of media production workflows, particularly around video editing and content delivery.
Key Responsibilities
Administrative & Client Support:
Manage and maintain a clean and organized inbox.
Handle client communications, booking confirmations, reschedules, and follow-ups.
Coordinate scheduling and calendar management using Acuity and Google Calendar.
Assist with customer support and ongoing client communication.
Support subcontractor coordination and communication.
Help manage project timelines and delivery expectations.
Maintain organized files, documentation, and shared systems.
Assist with script prompts, briefs, and operational support tasks.
Attend regular team check-ins and communicate updates clearly.
Handle ad-hoc administrative and operational tasks as required.
Post-Production & Media Support:
Review and quality check video edits before client delivery.
Ensure property addresses, text overlays, and project details are accurate.
Identify issues such as underexposure, incorrect effects, spelling errors, or export inconsistencies.
Assist with revision tracking and communication between editors and the client.
Maintain quality standards across delivered media content.
Support post-production workflows and content organization.
Coordinate delivery of final assets to clients.
Work alongside editors and creative subcontractors to ensure smooth project execution.
Required Qualifications:
2+ years of experience in administrative support, project coordination, or media production support roles.
Strong organizational and multitasking skills.
Excellent written and verbal English communication skills.
Experience working in client-facing support roles.
Strong attention to detail and ability to spot inconsistencies.
Ability to work independently in a remote environment.
Comfortable managing multiple moving projects and deadlines.
Proactive mindset with strong problem-solving abilities.
Ability to follow SOPs and adapt to evolving workflows.
Preferred Qualifications:
Experience working in real estate media, creative agencies, or video production environments.
Familiarity with video editing workflows and post-production terminology.
Basic understanding of Adobe Premiere Pro or similar editing software.
Experience supporting photographers, videographers, editors, or creative teams.
Experience using scheduling and project management systems.
Experience working with Australian-based businesses or clients.
Required Skills & Tools:
Google Workspace (Docs, Sheets, Drive, Gmail)
Acuity Scheduling or similar calendar systems
Slack / WhatsApp / Zoom
Project management and organizational tools
Basic familiarity with Adobe Premiere Pro or video production workflows
Strong written communication and administrative skills
Schedule & Pay:
Part-time position; Australian-business hours (AWST)
This is a fully remote job for an Australia-based company
Pay ranges from ₱52,000 to ₱74,000 per month (depending on skills and expereince)
Annual raises, bonuses, confirmed holidays, and PTO.
System Requirements:
Internet speed of at least 20 Mbps
Computer with a 2.4 GHz processor or higher
8 GB of RAM or higher
Windows 10 or newer, or Mac OS X 10.10 or newer
HD 720p webcam
Headset with a microphone
Benefits:
Competitive pay rates
Remote work flexibility
Elimination of commute time
Stable work hours and expectations
Opportunity to work closely with leadership and contribute to operational excellence
If you are an organized, detail-driven professional with strong communication skills and an interest in creative production workflows, apply to join the team