Job Description
What this role covers
We are hiring an Executive Assistant for an SMB-focused company in the Payroll and HR Services industry. This is a Full-Time remote role for a United States (East Coast) based client. The role is focused on providing executive support, maintaining CRM hygiene and light operational support. The ideal candidate is proactive, detail-oriented, tech-savvy, an excellent communicator with a neutral, professional phone presence, and comfortable working in a fast-paced, founder-led environment.
Key Responsibilities:
Provide executive support: manage calendars, inboxes, meeting prep, notes, action items, follow-ups, and light travel coordination
Maintain CRM hygiene: deduplicate, enrich, and import/export data; ensure accurate contact/company/deal records
Create dashboards and reports in HubSpot; consolidate multiple spreadsheets into master trackers and KPI reports
Document processes and create/update SOPs to drive consistency and scalability
Provide light sales operations support: lead research, list building, and record updates
Professionally handle and route inbound calls/messages as needed
Coordinate cross-functionally with leadership, sales, and external vendors to move projects forward
Uphold confidentiality and data security, especially with sensitive financial/payroll-related information
Required Qualifications:
2+ years as an Executive Assistant, Operations Assistant or similar in a US-facing, remote environment
1–2+ years hands-on experience with (HubSpot) CRM.
Excellent written and spoken English with a neutral, professional phone presence
Advanced spreadsheet skills (Google Sheets/Microsoft Excel), including formulas, lookups, pivot tables, and data cleansing
Excellent written and verbal communication
High attention to detail and ability to multitask
Strong organisation, prioritisation, and time management skills; comfortable working in Eastern Time business hours
Preferred Qualifications:
Experience in payroll, HR, fintech, or B2B services
Familiarity with simple design tools (e.g., Canva)
Experience supporting sales teams/SDR operations and building CRM-driven reports and dashboards
Required Skills & Tools:
Experience with CRM’s (Hubspot) and project management tools
Google Workspace and/or Microsoft 365 (Gmail/Outlook, Calendar, Sheets/Excel, Docs)
Slack and Zoom
Schedule & Pay:
Full-Time position; 9:00 AM–5:00 PM Eastern Time (Monday–Friday)
Fully remote role for a United States (East Coast) based client
Pay ranges from R14 000 - R18 000
Includes training, long-term growth potential, and ongoing support.
System Requirements:
Internet speed of at least 20 Mbps upload and download
Computer with a 2.4 GHz processor or higher
8 GB of RAM or higher
Windows 10 or newer, or Mac OS X 10.10 or newer
HD 720p webcam
Headset with microphone
Benefits:
Competitive pay rates
Consistent hours and predictable workload
Fully remote work with long-term potential
Direct collaboration with the founders and leadership team, making a real impact
Supportive and inclusive work environment
Opportunity to grow alongside a leading payroll and HR services company