Job Description
What this role covers
We are hiring a Virtual Assistant (Operations & Marketing) to support a U.S.-based accounting and advisory firm serving nonprofit organizations and mental health practices. This is a part-time role focused on operational support, workflow coordination, and social media marketing execution.
The ideal candidate is highly organized, proactive, and detail-oriented, capable of working independently while maintaining strong communication with leadership. This role requires both operational efficiency and creative marketing support, with the ability to manage confidential information and contribute to business growth initiatives.
Key Responsibilities
Operations Support:
Manage and coordinate firm-wide workflows, deadlines, and deliverables across multiple client engagements.
Support client onboarding and offboarding processes, including documentation and system setup.
Handle client communications, including email management, scheduling, and document requests.
Maintain organized records by downloading, naming, and storing files from vendor portals and cloud systems.
Conduct research and assist in implementing new tools and systems to improve operational efficiency.
Perform data entry and basic recordkeeping tasks as required.
Respond to phone and voicemail inquiries in a professional and timely manner.
Provide regular updates to the CEO on workflow progress, outstanding items, and deadlines.
Maintain strict confidentiality of all client and company information.
Assist with ad-hoc administrative and operational tasks.
Marketing & Business Development:
Support business growth through lead generation, research, and outreach efforts.
Conduct cold outreach, job board prospecting, and research potential clients.
Plan, create, and schedule content across LinkedIn and Facebook aligned with brand identity.
Develop and maintain a consistent social media content calendar.
Write and publish 3–4 posts per week tailored to a professional services audience.
Translate complex accounting and nonprofit finance topics into clear, engaging content.
Repurpose content into multiple formats (e.g., text posts, graphics, carousels).
Create or source visual content using tools like Canva.
Support YouTube content workflows, including scheduling and publishing.
Engage with followers and prospective clients across social platforms.
Track and report on marketing performance metrics (engagement, reach, leads).
Provide bi-weekly reports on marketing and business development performance.
Monitor industry trends and competitor activity to inform strategy.
Required Qualifications:
3+ years of experience as a Virtual Assistant or in remote operations support.
1+ years proven experience managing social media for a professional services or B2B brand.
2+ years experience supporting senior leadership (e.g., CEO, Founder, or executives).
Strong English communication skills — both written and verbal.
Ability to work independently with minimal supervision and deliver results.
Strong organizational skills with the ability to manage multiple priorities.
High attention to detail and proactive communication style.
Experience creating LinkedIn content for professional or B2B audiences.
Familiarity with nonprofit organizations or social impact sectors.
Preferred Qualifications:
Experience supporting accounting, finance, or consulting firms.
Background in lead generation, sales support, or outreach campaigns.
Basic experience with video workflows or YouTube channel management.
Familiarity with CRM systems or email marketing platforms.
Experience creating thought leadership content in finance or professional services industries.
Required Skills & Tools:
Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
Microsoft Office (Excel, PowerPoint).
Asana (project management).
Social media scheduling tools (e.g., Buffer, Hootsuite, Metricool).
LinkedIn and Facebook (business page management).
Canva or similar design tools.
YouTube (basic upload and channel management).
Strong written communication and organizational skills.
Schedule & Pay:
Part-Time position; 4 days a week, EST.
Fully remote role for a U.S.-based company
Pay ranges from R 7,000 - R 8,000 p/m.
Annual raises and confirmed holidays
System Requirements:
Internet speed of at least 20 Mbps
Computer with a 2.4 GHz processor or higher
8 GB of RAM or higher
Windows 10 or newer, or Mac OS X 10.10 or newer
HD 720p webcam
Headset with a microphone
Benefits:
Competitive pay rates
Remote work flexibility – from home or any location of your choice
4 day work week with flexible time
Elimination of commute time
Consistent work with the same clients, fostering long-term relationships
Stable work hours and consistent pay
Supportive and inclusive environment that values diversity and growth
If you are a skilled accounting professional looking to support a driven CEO in a unique accounting firm, apply now!