Operations Assistant

Overview:

We are hiring an Operations Assistant for a premier executive coaching firm company in the professional coaching and leadership development industry. This is a part-time remote role for a U.S.-based company. This role is ideal for someone who is detail-oriented, adaptable, and thrives in creating reliable processes that support a high-performing remote team.

Key Responsibilities:

• Manage the team’s shared inbox with high attention to detail, prioritize messages, draft responses, and ensure timely follow-up.

• Support reporting rhythms by gathering, organizing, and presenting data as needed.

• Execute daily and weekly operational tasks with consistency and attention to detail.

• Enter, track, and maintain accurate information across systems, including Airtable, Asana, and Google Workspace.

• Document processes clearly and consistently for team-wide alignment and repeatability.

• Assist with scheduling, meeting coordination, and communication across remote team members.

• Collaborate with the Operations team to streamline workflows and strengthen communication across the organization.

• Maintain accountability to deadlines, follow-through, and high-quality execution.

Required Qualifications:

• Skilled in inbox management, reporting, and daily/weekly task execution with accuracy.

• Strong organizational skills with the ability to manage multiple tasks and priorities.

• Adaptable to shifting tools and committed to thorough training and accountability.

• Skilled at documenting procedures clearly and consistently to ensure accuracy, repeatability, and team-wide alignment.

• Excellent written and verbal communication skills.

Preferred Qualifications:

• Creative systems thinker who improves processes and strengthens team communication.

• Quick learner who can adapt to new tools and processes efficiently.

• Experience working in remote-first, high-performance teams.

Required Skills & Tools:

• Airtable

• Asana

• Gmail

• Google Workspace

• Slack

• Zoom

Schedule & Pay:

• Part-time position; U.S. hours in the EST time zone

• This is a fully remote job for a U.S.-based company

• Pay ranges from R7000 to R8500 per month, depending on experience and skill

• Annual raises, bonuses, holidays PTO

System Requirements:

• Internet speed of at least 20 Mbps

• Computer with a 2.4 GHz processor or higher

• 8 GB of RAM or higher

• Windows 10 or newer, or Mac OS X 10.10 or newer

• HD 720p webcam

• Headset with a microphone

Benefits:

• Competitive pay rates

• The company provides a US phone number and business email address

• Consistent hours and pay

• Enjoy the flexibility of working remotely, from home or any location of your choice

• Eliminating commute time

• Consistent work with the same clients, fostering long-term professional relationships

• Opportunities for career advancement, dependent on the client

• Stable work hours and consistent pay

• A supportive and inclusive work environment that values diversity and individual growth