CRM Implementation Specialist (HubSpot)

We are hiring a CRM Implementation Specialist (HubSpot) for a private equity company in the software industry. This is a full-time remote role for a US-based company. This role is ideal for someone who is highly skilled in CRM implementation, migration, and integration, with a strong ability to collaborate directly with founders and executives while maintaining technical precision and process consistency. You must have deep HubSpot experience.

Key Responsibilities:

• Lead CRM implementations and migrations, primarily from legacy systems to HubSpot.

• Configure HubSpot instances based on standardized funnel definitions and KPI tracking requirements.

• Set up automated workflows, lead scoring, and sales process automation.

• Implement data validation rules and maintain data quality standards.

• Work within existing CRMs across portfolio companies, including non-HubSpot platforms.

• Build and maintain integrations between CRM systems and other tools (e.g., Aircall, Clay, Apollo, Lob).

• Create custom reports and dashboards for portfolio-wide KPI tracking.

• Troubleshoot technical issues and provide ongoing maintenance.

• Document configurations and processes for knowledge transfer.

• Conduct CRM training sessions for founders and their teams.

• Perform data cleanup and enrichment for migrated and existing CRM data.

• Establish standardized reporting structures across finance, sales, and product.

• Monitor and maintain high data quality standards.

• Support ad-hoc reporting requests from leadership.
  

Required Qualifications:

• 3+ years of experience with HubSpot administration and configuration.

• Strong expertise in CRM data migration and system integrations.

• Proficiency in API integrations and automation workflows.

• Advanced Excel/Google Sheets skills for data manipulation and analysis.

• Familiarity with sales funnel management and lead scoring methodologies.

• Excellent written and verbal English communication skills.

• Experience collaborating with executives and founders.

• Strong project management and organizational skills.

• Ability to explain technical concepts to non-technical stakeholders.

• Comfortable with video calls and screen sharing sessions.

• Flexible for urgent requests and deadlines.
  

Preferred Qualifications:

• HubSpot certifications (Sales Software, Marketing Software, Service Software).

• Experience with other CRM platforms (Salesforce, Pipedrive, Zendesk, Zoho etc.).

• Background in B2B software or SaaS industries.

• Familiarity with CRM best practices.
  

Required Skills & Tools:

• HubSpot

• API integration tools

• Aircall, Clay, Apollo, Lob

• Excel / Google Sheets

• CRM reporting tools
  

Schedule & Pay:

• Full-time position

• US Eastern Time hours (9 AM – 6 PM EST).

• This is a fully remote job for a US-based company.

• SA - R18 000 – R27 000 per month, depending on experience and skills.

• PH - ₱55,000 – ₱78,500 PHP per month, depending on experience and skills.

• Annual raises, bonuses, and paid holidays/PTO.

System Requirements:

• Internet speed of at least 20 Mbps

• Computer with a 2.4 GHz processor or higher

• 8 GB of RAM or higher

• Windows 10 or newer, or Mac OS X 10.10 or newer

• HD 720p webcam

• Headset with a microphone
  

Benefits:

• Competitive pay rates

• The company provides a US phone number and business email address

• Consistent hours and pay 

• Enjoy the flexibility of working remotely, from home or any location of your choice

• Eliminating commute time

• Consistent work with the same clients, fostering long-term professional relationships

If you are passionate about CRM systems, have strong technical skills, and enjoy working in a fast-paced, founder-driven environment, we want to hear from you!